Quad Cities, IL/IA

Working with the community... for a healthier community.

Good Samaritan Society Services@Home Helping to Keep Seniors in Their Home Longer


Submitted by Good Samaritan Society — Services@Home

Good Samaritan Society has been established in the QC area for over 52 years.

Good Samaritan is very well known for their long-term care facilities and in-home care is one of their newer service lines. Services@Home has taken the Good Samaritan name and the pride that they have in serving seniors and are now moving that care in-home.

Because of Services@Home’s sterling reputation and quality of care, they have recently been asked to partner and collaborate with Genesis as part of their preferred partnership.

Throughout the years, Services@Home has developed a unique service model that can be used daily in independent living facilities. Due to this partnership with Genesis, this very model is being used daily at Crosstown Square Senior living in Silvis. This provides residents at Crosstown Square Senior living with the opportunity to stay in their home longer.

We offer on-site staff that is available to assist with wellness checks, medication reminders, meal assistance, laundry assistance, and personal cares. We meet with each individual, upon request, to develop an affordable care plan that will allow these individuals to maintain their independence and stay in their home at Crosstown Square. Since the staff is on site during scheduled times of the day, they have the ability to check in on clients throughout the day. The convenience of having them there on-site is hard to beat. The extra attention you get just by being close is hard to translate in numbers.

“We pride ourselves in how they can count on us, and we can be there in their (our clients) time of need. We can start services within a couple hours of the initial phone call” says Shannon Swanson, a Services@Home Manager.

“We want to be there in that time of transition when they may be lost and haven’t considered their options for that part of their life,” states Shannon. “Generally that transition period comes on rather quickly and they don’t always know what to do. We want to be able to come and help them in that time of need: weekends, holidays, whenever.”

Good Samaritan Society — Services@Home wants to help individuals retain their highest level of health and success in their activities of daily living, wherever it is you call home. They have established offices in Bettendorf, Muscatine, Clinton, Moline, North Liberty, and Geneseo to serve the Quad Cities and surrounding areas.

Services include the following:

  • Relief and respite care
  • Companionship
  • Memory care
  • Personal hygiene and grooming
  • Dressing
  • Bathing
  • Meal preparation
  • Assistance with light exercise
  • Ambulating
  • Medication reminders
  • Light housekeeping
  • Laundry
  • Errand services and appointment escorts
  • Shopping assistance

The goal of Good Samaritan Society — Services@Home is to provide a variety of care solutions that will enable an elderly person to maintain a sense of independence and to remain in familiar, common surroundings, thereby creating an environment where they are loved, valued, and at peace. This contributes greatly toward a feeling of wellbeing, self-worth, and fulfillment. In addition to providing the highest degree of independence possible for a person, our services are designed to reduce the family’s burden and stress of caregiving so that the time spent together is quality time. An elder companion is a solution that not only meets the needs of the care recipient, but the care providers as well.

How do you know when your loved one needs more help?

  • Unexplained bruises — Could indicate falls or poor balance
  • Noticeable weight loss— May mean poor appetite due to illness or an inability to prepare food or do routine tasks like grocery shopping
  • Disinterest in hygiene or housework — Can indicate depression
  • Unpaid bills — Could indicate depression, issues with memory, or overwhelming, but undisclosed, financial circumstances
  • Uneaten and spoiled foods in the refrigerator — May indicate a poor appetite because of an illness or issues with memory
  • Expired or unused prescriptions — May mean issues with memory or a refusal to comply with a physician’s care plan

If you are noticing one or more of these signs, you may want to call an make an appointment for Good Samaritan Society — Services@Home to come and discuss your needs and costs  at 844-359-4446. Before you schedule the appointment, be sure to have a list of what your needs are. If you are comparing several agencies, you should have a list of questions prepared ahead of time such as:

  • How long has the agency been serving the community?
  • Does the agency have brochures describing the cost?
  • Is the agency licensed (if your state requires one)?
  • Do they write a plan of care and update it on a regular basis?
  • Are services available 24 hours per day?
  • How do they hire and train caregivers? This one is very important.

Not all homecare companies screen their caregivers — you don’t want someone you can’t trust alone with you in your home!

  • How do they ensure patient confidentiality?
  • Do they have procedures in place for resolving problems?
  • Do they offer references?
  • Do they offer referrals if cost is a concern?

At Good Samaritan Society — Services@Home we are happy to answer all of these questions and more. We pride ourselves on our quality staff. Our recent starting wage increase for our caregivers has made us a leader in our industry in the Quad Cities for pay.

Good Samaritan Society — Services@Home has recently increased the starting wage for our caregivers, making us a leader in our industry in the Quad Cities for pay. The care providers for Good Samaritan Society — Services@Home are available part-time or full time, 24 hours per day, 7 days a week.

Our care providers are:

  • Extensively screened/experienced
  • Homemakers and trained companions
  • Required to attend initial eight hours of training and mandatory quarterly training
  • Fully bonded and insured
  • Given complete background checks
  • Dependable and compassionate

Good Samaritan Society — Services@Home recruits and screens potential providers based on each unique situation and conducts in-depth interviews and prescreening. This process includes personal, professional, educational, criminal, fingerprinting, and motor vehicle checks. This information is utilized to assist us in making the best possible caregiver selection for each family.

If you, or someone you know, might benefit from our services, call the branch office nearest you to learn more. Please take advantage of our free consultation to discuss services available to fit your needs.
Bettendorf Office: 563-359-4444 • Moline Office: 309-736-7414
Clinton Office: 563-242-2308 • Geneseo Office: 309-944-3727
Muscatine Office: 563-263-0530 • North Liberty Office: 319-665-2492
Toll free: 844-359-4446