Valley of the Sun, AZ

Working with the community... for a healthier community.

Senior Advocates – Making Family Wishes Come True

 Family Wishes Assisted Living Placement Agency May 07, 2015

By Nicole Bruno, MSW, MPA

"Our biggest goal is to create awareness so that people know there is assistance, we are here to help.”

What hopes do you have for your parents, siblings or children when they need extra assistance that cannot be provided in your home? Where will you find that extra assistance? What does it look like? How much does it cost? Is it affordable? What kind of place or home-like setting should they be in? What will suit their needs best? Where will they be safe? What will you and your loved one be happy with? When your elderly loved ones need more assistance than you can provide, who can help?

There are so many questions and so much work that goes into finding just the right place, the right facility, the right home-like setting, the right resource and most importantly, the right kind of care.

Family Wishes Assisted Living Agency offers FREE placement services for your loved ones needing extra care and assisted living. Family Wishes began in 2013 and continues to grow and expand throughout the valley. A family-oriented local business owned by sisters, Lorraine Calderwood and Kelly Sullivan, specializing in helping you navigate through all of the options; helping you and working with you every step of the way. They offer their heart and love in what they do. Kelly says, “We have big hearts and want nothing but the best for your loved one; we treat them the way we would our own family. We help them out for however long the family needs our support, even after placement in a home we continue to monitor and support the family. We don’t walk away. We treat them like our own family.”

Lorraine first discovered her passion for working with seniors while in high school; she loved working with this age group and knew her career path would include seniors. Lorraine worked in various positions within assisted living homes and was the owner of her own home for many years. Kelly has a degree in Family Therapy, bringing her experience of working with all age groups. Lorraine and Kelly are both dedicated to helping families when they are faced with some of the most difficult decisions of their life.

Lorraine says, “My dream when I first came to Arizona was to open an assisted living home and care for the elderly. I enjoyed seeing the smiles on the family’s face with them feeling relaxed and at ease that their loved one is being taken care of. It made me feel like I was doing a good job. I truly enjoyed it.”

Lorraine and Kelly know firsthand what it takes to find a safe and nurturing environment for your loved one. Six years ago their father was diagnosed with Alzheimer’s disease and they’ve been there to assist their mom with his care and needs. They remember their dad as a tough, strong man, working long days, and a man of discipline, very much in control. As his disease progressed, he was no longer able to maintain the family farm where they grew up. Kelly and Lorraine helped their mom sell the house and find an independent living community where she could get the extra help needed for their father. The sisters understand how difficult it is on the entire family when a loved one’s health changes so drastically. Kelly shares, “Not all the changes with Dad have been bad, he is a sweet, patient, and kind man today, a side of him he rarely shared when we were young.”

Kelly and Lorraine are originally from Canada, but they have been living in Arizona for over 16 years. Both sisters have extensive experience in assisted living homes and nursing homes. They have numerous connections and resources within the Valley. They have the knowledge and dedication to help your family navigate the available placement settings for your loved one(s). They can help you determine the correct level of care, whether it’s independent living, nursing homes, assisted living, brain injury, active senior care, Alzheimer’s, hospice, residential homes, or respite care. Not only can they help you navigate the challenges, headaches, frustrations, and turmoil of finding a decent and loving assisted living home for your loved one, but they are your personal advocates in this journey.

Family Wishes placement agency is familiar with all the available services, saving you lots of time and legwork. They can help determine cost-effective savings that can be obtained at residential homes and they offer the security that comes with knowing they are trustworthy and have a strong reputation in the community. Since not all of the care facilities are run the same, you may encounter drastic or subtle differences. Family Wishes does all of the grunt work in finding the assisted living home that is within your means and comfort-level without sacrificing quality and safety. They know all the regulations, standards, quality, and service that are needed to provide your loved one with what they need. As senior advocates, Family Wishes can also help find proper and safe placements for your loved one and their pet, if needed. This often becomes a very important issue when life-long furry pals need to be placed with your loved one as well.

While finding just the right home can be a difficult and frustrating experience, you don’t have to do it alone or without the expertise needed. Placement and services can be found in a timely manner when time is of the essence and every moment counts.

Kelly loves her job! She loves “seeing families happy and seeing their biggest wish come true — that their family member is okay. My greatest reward is following up after placement and seeing the client’s health is actually improving.”

Everyone needs extra care at some point in his or her life, whether it’s directly or indirectly. Family Wishes is here to answer any questions or concerns you have about placement services, different types of placement settings and best of all, they care more about your needs and not about the payment. Senior advocates can help with research time, interviewing different places, references, budget/pricing, and by asking the important, vital safety and regulation questions.

Lorraine and Kelly want to be there for you, when you or your loved ones’ need an experienced professional to guide them through the process of finding the right home for their needs.

“We help families look into the different settings … prices … and, make sure the loved one’s level of care is being taken care [of], from having the correct staff-to-care ratio and everything else in between. It’s really easy for them with our help and that’s heartwarming to us,” said Kelly.

Kelly and Lorraine want everyone to know that their FREE service is available. You don’t have to go through this alone. It’s not easy to give up a place you’ve called home for many years. They have investigated, researched and checked out the assisted living homes and only work with the locations in which they would be willing to place their own family.

Our Family Helping Your Family
Family Wishes Assisted Living Placement Agency

Signs it’s time for Assisted Living

  • Does Mom or Dad forget to take medications?
  • Are you or our loved one at risk for falling or have you noticed a change in balance or mobility?
  • Are household responsibilities like cooking and cleaning too much to handle?
  • Have you noticed memory difficulties or impaired decision-making?
  • Are you or your loved one physically or mentally unable to care for yourself?
  • Is the current primary caregiver fatigued and stressed out?
  • Do you worry about Mom or Dad’s safety when they’re alone?

Contact us today for this FREE service: Kelly Sullivan, 602-989-0090 or, and Lorraine Calderwood, 602-377-8096 or Visit: Back to Top

May 07, 2015
Categories:  Feature

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