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Communication and Alzheimer’s

  July 01, 2019

By Hannah White, Alzheimer’s Association Illinois

Communication with a person with Alzheimer's requires patience, understanding, and good listening skills. Check out our strategies to best communicate with your loved one. Changes in the ability to communicate can vary and are based on the person and where he or she is in the disease process. Problems you can expect to see throughout the progression of the disease include the following:
  • Difficulty finding the right words
  • Using familiar words repeatedly
  • Describing objects rather than calling them by name
  • Easily losing train of thought
  • Difficulty organizing words logically
  • Reverting to speaking a native language
  • Speaking less often and relying on gestures more than speaking
The ways of communication are different for the early, middle, and late stages of Alzheimer’s disease.
In the early stage of Alzheimer’s disease, sometimes referred to as mild Alzheimer’s in a medical context, an individual is still able to participate in meaningful conversation and engage in social activities. However, he or she may repeat stories, feel overwhelmed by excessive stimulation, or have difficulty finding the right word.

Tips for successful communication
  • Don’t make assumptions about a person’s ability to communicate because of an Alzheimer’s diagnosis.
  • The disease affects each person differently.
  • Don’t exclude the person with the disease from con-versations.
  • Speak directly to the person rather than to his or her caregiver or companion.
  • Take time to listen to the person express his or her thoughts, feelings, and needs.
  • Give the person time to respond.
  • Don’t interrupt unless help is requested.
  • Ask what the person is still comfortable doing and what he or she may need help with.
  • Discuss which method of communication is most comfortable. This could include face-to-face conversation, email, or phone calls.
  • It’s OK to laugh. Sometimes humor lightens the mood and makes communication easier.
  • Don’t pull away — your honesty, friendship, and support are important to the person.
These tips will help you transition into the next stage of the disease, which is the middle stage.
The middle stage of Alzheimer’s, sometimes referred to as moderate Alzheimer’s, is typically the longest and can last for many years. As the disease progresses, the person will have greater difficulty communicating and will require more direct care.

Tips for successful communication
  • Engage the person in one-on-one conversation in a quiet space that has minimal distractions.
  • Speak slowly and clearly.
  • Maintain eye contact. It shows you care about what he or she is saying.
  • Give the person plenty of time to respond so he or she can think about what to say.
  • Be patient and offer reassurance. It may encourage the person to explain his or her thoughts.
  • Ask one question at a time.
  • Ask yes or no questions. For example, “Would you like some coffee?” rather than “What would you like to drink?”
  • Avoid criticizing or correcting. Instead, listen and try to find the meaning in what the person says.
  • Repeat what was said to clarify.
  • Avoid arguing. If the person says something you don’t agree with, let it be.
  • Offer clear, step-by-step instructions for tasks. Lengthy requests may be overwhelming.
  • Give visual cues. Demonstrate a task to encourage participation.
  • Written notes can be helpful when spoken words seem confusing.
Though this stage can last the longest, the next stage, called the late stage, can last from weeks to years.
The late stage of Alzheimer’s disease, sometimes referred to as severe Alzheimer’s, may last from several weeks to several years. As the disease advances, the person with Alzheimer’s may rely on nonverbal communication, such as facial expressions or vocal sounds. Around-the-clock care is usually required in this stage.
Tips for successful communication
  • Approach the person from the front and identify yourself.
  • Encourage non-verbal communication.
  • If you don’t understand what the person is trying to say, ask him or her to point or gesture.
  • Use touch, sights, sounds, smells, and tastes as a form of communication with the person.
  • Consider the feelings behind words or sounds.
  • Sometimes the emotions being expressed are more important than what’s being said.
  • Treat the person with dignity and respect.
  • Avoid talking down to the person or as if he or she isn’t there.
  • It’s OK if you don’t know what to say; your presence and friendship are most important.
The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support, and research. Our mission is to eliminate Alzheimer's disease through the advancement of research, to provide and enhance care and support for all affected, and to reduce the risk of dementia through the promotion of brain health. Our vision is a world without Alzheimer's®. Visit, or call 800-272-3900. Back to Top

July 01, 2019


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